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How mekdi88b Collects and Protects Your Personal Data

When you open an account with us and transact through Touch 'n Go eWallet, Boost, or GrabPay, you share data with mekdi88b — and this policy explains exactly what we collect, why we collect it, and how we keep it secure.

Account data handled with careTouch 'n Go eWallet, Boost, GrabPay payment info protectedNo data sold to third partiesAvailable where local law permitsContact us anytime to review your data
mekdi88b How mekdi88b Collects and Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need something removed? Our support team handles privacy requests directly — reach out through any of the channels below and we will respond with the specific steps for your request. We keep records of all privacy correspondence so your case does not fall through the cracks.

Team online

Live Chat

Start a live chat session from your account dashboard. Available for account and privacy queries — responses are direct, no automated loop before you reach a real agent.

Email Support

Send your data request or privacy concern to our support email address shown in your account settings. We respond with a reference number so you can track progress.

Account Help Centre

Log in, head to Account Settings, then select Privacy and Data. You can submit a data access or deletion request directly from that page without contacting support separately.

HOW WE PROTECT IT

Data Handling, Cookies, Retention and Security

We apply SSL encryption across every page — login, deposit, withdrawal and account settings all run over secured connections. Your session data is not stored in plain text, and payment identifiers tied to Touch 'n Go eWallet, Boost, or GrabPay are tokenised rather than held as raw numbers. Account activity logs are retained for as long as your account remains active and for a defined period after closure, in line with standard financial record obligations. Cookies can be adjusted from your browser settings at any time, though disabling certain functional cookies may affect how the lobby loads on your phone.

SSL Encryption Every page — account login, Touch 'n Go eWallet deposit screen, withdrawal form — runs under SSL. Your data moves encrypted, not in the open.
Payment Tokenisation When you transact via Boost or GrabPay, we tokenise the payment reference. Raw wallet numbers are never stored in your account record on our side.
Cookie Controls Functional cookies keep your lobby session intact when you switch from mobile to browser. You can manage cookie preferences from your device browser settings at any point.
Data Retention Period Account records are kept while your account is active and for a set period post-closure. Once that window passes, personal identifiers are removed from active databases.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how mekdi88b handles your personal information. Each answer is specific to how our account and payment systems actually work — not a generic policy summary.

We collect your registration details, device information, and the payment method you use — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Transaction records are also kept to process deposits and withdrawals accurately.

No raw wallet numbers are stored. When you transact via Touch 'n Go eWallet or Boost, we use a tokenised reference — the actual wallet identifier stays with the payment processor, not in your mekdi88b account record.

Yes. Log in, go to Account Settings, then Privacy and Data, and submit a data access request. You can also email our support team — we will send your data summary within a reasonable timeframe and confirm receipt with a reference number.

We share data only with payment processors needed to complete your transaction — such as Touch 'n Go eWallet or GrabPay — and only what they need to process it. We do not sell personal data to marketing firms or unrelated third parties.

We retain account records for a defined period after closure in line with standard financial record obligations. Once that retention window closes, personal identifiers are removed from our active databases.

Go to Account Settings and select the Privacy and Data section to submit a deletion request directly, or contact us via live chat or email. We will confirm the steps and timeline once your request is logged with a reference number.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.